The seal of the Commonwealth of Massachusetts is displayed on a Massachusetts State Police cruiser parked outside the Statehouse, March 3, 2023, in Boston.
The seal of the Commonwealth of Massachusetts is displayed on a Massachusetts State Police cruiser parked outside the Statehouse, March 3, 2023, in Boston. Credit: AP FILE PHOTO/CHARLES KRUPA

On Easter I was in a mental health crisis. Trooper Novak was dispatched to the incident. Trooper Novak immediately deescalated the situation with compassion and non-confrontational demeanor. The kindness and metal health awareness of Trooper Novak was the personification of professionalism and a credit to the Massachusetts State Police.

Bob Nagle

Northampton