NORTHAMPTON — Most patient care continued as normal on Thursday at Cooley Dickinson Hospital, despite a network outage that disrupted computer systems across the Mass General Brigham system, including the Northampton hospital.
The outage, which started around noon, was not linked to a cyber attack, but the disruption caused some computers and devices to go offline, a hospital spokesperson said late Thursday. It’s unclear when the systems would back up and running, but some of the networks came back online overnight.
“Patient care has continued except for some elective outpatient procedures. All sites have begun bringing systems back online and returning to normal operations, and that work will continue overnight,” a statement from the hospital said late Thursday.
In the meantime, the hospital is resorting to old school means in place of computers, including using paper forms and alternative ways of communication, said hospital spokesperson Kelly Mitchell. She said processes for updating electronic records are in place once systems are restored.
“While we are assessing our digital systems, our hospitals and care teams have moved to established downtime procedures while we work to resolve the issue,” MGB said in a statement.
MGB is comprised of 14 hospitals and treats 2 million people annually.
